Our goal is to dispatch your order promptly within three business days upon receiving it, utilizing Australia Post or Sendle for delivery. Please be aware that we process orders on weekdays (Monday to Friday); orders placed over the weekend will be prepared and dispatched the following Monday. Orders made on Australian National Public Holidays will be dispatched on the next business day.

All orders come with comprehensive tracking details. Once your order is dispatched, you will receive an email containing tracking information, allowing you to monitor the delivery progress. For any inquiries regarding the delivery status of your parcel, please feel free to reach out to our Customer Service team at bebepanda.au@gmail.com.

 

AUSTRALIAN ORDERS

Standard Shipping
AUD 10 (2-8 business days after dispatch)

Express Shipping
AUD 15 (1-4 business days after dispatch)

Sale Periods
Please allow up to 10 business days to be dispatched

We currently provide complimentary standard shipping for orders totaling $110 AUD or more. Please note that this offer is subject to change at our discretion.

During peak sale periods, please allow up to ten business days for us to dispatch your order. Any subsequent delays caused by our shipping providers, Australia Post or Sendle, are beyond our control. Rest assured, we will work closely with you to track your order and ensure its timely delivery. Unfortunately, we are unable to expedite the delivery process with Australia Post or Sendle.

INTERNATIONAL ORDERS

Shipping rates for international orders are determined at checkout and vary based on your location. We strive to offer the most competitive prices possible through our shipping partners, with options for economy, standard, and express post services.

For orders exceeding $150 AUD, we provide complimentary standard shipping via Australia Post, unless otherwise specified on our website.

DUTIES AND TAXES